Retail Associate: Flexible Shifts & Customer Care

Goodwill North Central Wisconsin; Oshkosh (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill North Central Wisconsin is seeking a friendly Retail Associate in Oshkosh to scan items, process payments, and assist customers while following cash handling standards and merchandising guidelines.

Ideal candidates are fluent in English, reliable, and comfortable using a computer or POS system. The role includes standing for long periods and working evenings, weekends, and holidays as needed.

Qualifications

• Excellent time management and prioritization skills.
• Excellent communication, customer service and attention to detail.
• Fluent in English.
• Experience with computers or a willingness and ability to learn.
• Reliable transportation and ability to work a flexible schedule including holidays, evenings, and weekends.

Responsibilities

• Ensures customer satisfaction by efficiently and accurately scanning tickets and processing payment.
• Educates customers on Round Up program to achieve program goals.
• Informs customers on Good Points program to achieve program goals.
• Operates telephone including professionally answering calls and operating the paging system.
• Ensures items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Assists customers in locating items when possible or seeks assistance for the customer if unable to help.
• Maintains a clean, safe, and organized work area; completes opening/closing checklists and supports general cleaning, including parking lot maintenance.
• Other duties as assigned.

Skills

Time management

Customer service

Attention to detail

English fluency

POS familiarity

Cash handling

Reliability

Tools

Cash register

Paging system

Job description

Goodwill North Central Wisconsin is seeking a friendly Retail Associate in Oshkosh to scan items, process payments, and assist customers while following cash handling standards and merchandising guidelines.

Ideal candidates are fluent in English, reliable, and comfortable using a computer or POS system. The role includes standing for long periods and working evenings, weekends, and holidays as needed.