Retail Customer Experience Specialist

Goodwill North Central Wisconsin; Oshkosh (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill North Central Wisconsin is seeking a team-oriented associate to ensure efficient checkout, educate customers about programs, and maintain an organized backroom environment. You will handle POS transactions, assist customers in locating items, and support merchandising standards in a retail setting.

The role requires reliability, English fluency, and flexibility for a part-time schedule. As a valued team member, you will participate in opening/closing routines, uphold safety standards,

Qualifications

• Excellent customer service and ability to communicate clearly.
• Accurate cash handling and basic math skills.
• Strong time management and attention to detail.

Responsibilities

• Scan items and process payments following cash handling standards.
• Educate customers on programs and assist with inquiries.
• Maintain a clean, organized work area and restock as needed.
• Assist customers in locating items and support merchandising standards.
• Open/close checklists and assist with general cleaning and safety.

Skills

Customer service

Cash handling

Time management

Attention to detail

English fluency

Tools

Cash register

POS system

Job description

Goodwill North Central Wisconsin is seeking a team-oriented associate to ensure efficient checkout, educate customers about programs, and maintain an organized backroom environment. You will handle POS transactions, assist customers in locating items, and support merchandising standards in a retail setting.

The role requires reliability, English fluency, and flexibility for a part-time schedule. As a valued team member, you will participate in opening/closing routines, uphold safety standards,