Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Lancaster (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health/dental/vision insurance

Paid holidays

Job summary

Marshalls in Lancaster, CA, part of The TJX Companies, offers opportunities to grow within a Fortune 100 off-price retailer. You will engage customers, process purchases and returns, promote loyalty programs, and help maintain store standards.

Join a diverse team that emphasizes collaboration, safety, and strong service. The role supports a competitive hourly pay range with comprehensive benefits and development opportunities within TJX family.

Qualifications

• Customer service skills required and retail experience preferred.
• Ability to flex schedule to support store needs.
• Strong communication and organizational abilities with attention to detail.

Responsibilities

• Accurately rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store recovery and keeps the store clean and safe.
• Adheres to labor laws, policies, and procedures; participates in shrink reduction.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Lancaster, CA, part of The TJX Companies, offers opportunities to grow within a Fortune 100 off-price retailer. You will engage customers, process purchases and returns, promote loyalty programs, and help maintain store standards.

Join a diverse team that emphasizes collaboration, safety, and strong service. The role supports a competitive hourly pay range with comprehensive benefits and development opportunities within TJX family.