Retail Associate: Elevate Customer Experience & Growth

R551US The Finish Line, Inc.; Santa Clara (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career development

Diversity & Inclusion initiatives

Job summary

The Finish Line, Inc. is seeking an Associate to help deliver exceptional customer experiences and support daily store operations.

You will engage customers, drive sales, maintain merchandising standards, and participate in inventory and shipment workflows to ensure a smooth store performance. Ideal candidates bring retail experience, strong communication skills, and a flexible schedule to cover mornings, days, and nights as needed.

Qualifications

• Experience in retail or similar role with a track record of meeting sales targets.
• Customer-centric mindset focused on delivering outstanding service.
• Strong communication and collaboration across team members.
• Willingness to work flexible hours, including weekends and holidays.
• Tech-savvy with basic math and POS familiarity.

Responsibilities

• Create an exceptional in-store experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions.
• Support daily operations, inventory, visual merchandising, and store upkeep.
• Collaborate with team to meet store goals and follow company policies.

Skills

Customer service

Sales-driven

Communication

Team player

Flexibility

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to help deliver exceptional customer experiences and support daily store operations.

You will engage customers, drive sales, maintain merchandising standards, and participate in inventory and shipment workflows to ensure a smooth store performance. Ideal candidates bring retail experience, strong communication skills, and a flexible schedule to cover mornings, days, and nights as needed.