Retail Associate: Dressing Room & Customer Experience

The TJX Companies, Inc.; Shreveport (LA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health and wellness benefits

Job summary

Marshalls in Shreveport, LA, is hiring an Associate to deliver a highly satisfied customer experience, maintain a clean, organized store, and uphold all standards. The role may be cross-trained across departments to support business needs and foster a positive culture with honesty, integrity, and respect.

The position emphasizes excellent customer service, flexible scheduling to meet store demands, strong teamwork, and adherence to safety, loss prevention, and merchandising procedures.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Shreveport, LA, is hiring an Associate to deliver a highly satisfied customer experience, maintain a clean, organized store, and uphold all standards. The role may be cross-trained across departments to support business needs and foster a positive culture with honesty, integrity, and respect.

The position emphasizes excellent customer service, flexible scheduling to meet store demands, strong teamwork, and adherence to safety, loss prevention, and merchandising procedures.