Retail Associate - Donated Goods & Customer Service

Goodwill Keystone Area; Lionville (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Keystone Area is seeking a Sales Associate for our Donated Goods Retail location in Lionville, PA. You will deliver friendly customer service, handle transactions, and help maintain an inviting sales floor.

Responsibilities include greeting donors and customers, operating the cash register, performing basic merchandising, and upholding safety and store policies. This role requires flexibility, reliability, and a neat appearance to reflect our mission.

Qualifications

• No formal education necessary.
• POS experience preferred.
• Must be 18 years of age or older and able to work flexible hours.
• Able to comply with state and federal child labor laws.
• Must present a neat and positive appearance.
• Must be able to interact with donors and customers in English.

Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions with accuracy and according to policies.
• Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout with visual merchandising and cleanliness.
• Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
• Actively participates in organizational programs and special events.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Customer Service Manager.

Skills

Reading

Writing

English speaking

Basic math

Customer service

Flexible scheduling

Appearance

POS experience

Education

No formal education required

Tools

Cash register

Credit/debit machines

Job description

Goodwill Keystone Area is seeking a Sales Associate for our Donated Goods Retail location in Lionville, PA. You will deliver friendly customer service, handle transactions, and help maintain an inviting sales floor.

Responsibilities include greeting donors and customers, operating the cash register, performing basic merchandising, and upholding safety and store policies. This role requires flexibility, reliability, and a neat appearance to reflect our mission.