Retail Associate: Discount & Customer Experience

The TJX Companies, Inc.; Sumter (SC); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Sumter, SC, is hiring a retail associate to ensure a highly satisfied customer experience across sales floors, returns, and services. You will engage with customers, promote loyalty programs, and uphold store standards in a fast-paced environment.

You will contribute to a positive culture, handle transactions accurately, support safety and loss prevention, and participate in ongoing training. Excellent customer service and teamwork are essential for success.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Teamwork

Adaptability

Job description

The TJX Companies, Inc. in Sumter, SC, is hiring a retail associate to ensure a highly satisfied customer experience across sales floors, returns, and services. You will engage with customers, promote loyalty programs, and uphold store standards in a fast-paced environment.

You will contribute to a positive culture, handle transactions accurately, support safety and loss prevention, and participate in ongoing training. Excellent customer service and teamwork are essential for success.