Retail Merchandise Associate - Customer Focus & Perks

The TJX Companies, Inc.; Sumter (SC); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid time off

Employee assistance program

Job summary

TJ Maxx is hiring at our Sumter, SC location. The role emphasizes delivering outstanding customer service, handling purchases and returns accurately, and maintaining store standards. You will support promotions, merchandising, and safety while contributing to a positive team culture.

Ideal candidates are adaptable, detail-oriented, and experienced in retail environments, with a willingness to work a flexible schedule to meet business needs and assist customers effectively.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Able to adapt to a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and maintaining accuracy in a fast-paced retail environment.
• Retail customer experience is preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture with honesty, integrity and respect.
• Accurately ring customer purchases and returns and count change back per procedures.
• Promote credit and loyalty programs and follow merchandising standards.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery, safety, and daily maintenance of the store.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Retail experience

Job description

TJ Maxx is hiring at our Sumter, SC location. The role emphasizes delivering outstanding customer service, handling purchases and returns accurately, and maintaining store standards. You will support promotions, merchandising, and safety while contributing to a positive team culture.

Ideal candidates are adaptable, detail-oriented, and experienced in retail environments, with a willingness to work a flexible schedule to meet business needs and assist customers effectively.