Retail Associate: Customer Delight & Growth Path

Ross Stores, Inc.; Rockford (IL); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Accident insurance

Critical Illness insurance

Vision insurance

Auto insurance

Home insurance

Pet insurance

Associate Discount

Identity Protection

Associate Purchase Program

Benefit Hub Discount Mall

Employee Assistance Program

Commuter Benefits

401K

Employee Stock Purchase Program

Ross Cares Fund

College Discounts

Sick Pay

Referral Bonuses

Job summary

Ross Stores, Inc. is seeking a Retail Associate to help ensure a positive shopping experience for customers. You will greet shoppers, maintain store presentation, assist at the register, and support safety and cleanliness on the sales floor.

The role emphasizes team collaboration, adherence to company standards, and a welcoming environment for guests. Strong communication and reliable performance are valued across all departments.

Qualifications

• Excellent communication with customers and team members.
• Ability to perform basic mathematical calculations used in transactions.

Responsibilities

• Greet customers with eye contact, a smile and friendly tone.
• Maintain a safe, clean and organized sales floor.
• Assist customers at the register and answer questions knowledgeably.
• Handle merchandise and replenishment per store standards.
• Protect confidential information and follow cash handling procedures.
• Represent the Ross brand with integrity and professionalism.

Skills

Communication skills

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to help ensure a positive shopping experience for customers. You will greet shoppers, maintain store presentation, assist at the register, and support safety and cleanliness on the sales floor.

The role emphasizes team collaboration, adherence to company standards, and a welcoming environment for guests. Strong communication and reliable performance are valued across all departments.