Retail Associate — Delight Customers & Drive Sales

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Canton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries Of Gr. Cleveland & East Central Ohio is seeking a Retail Associate to deliver exceptional customer service, support store operations, and help create a welcoming shopping experience.

You'll join a mission-driven team, enjoy perks like a bonus incentive plan, generous paid time off, retirement with company match, employee assistance program, and employee discount, with training provided.

Qualifications

• A passion for retail and delivering outstanding customer experiences.
• Strong teamwork and communication skills with a proactive attitude.
• Flexibility to adapt to a dynamic retail environment and prioritize tasks effectively.
• Experience in retail, sales, or customer service is a plus, but not required.

Responsibilities

• Deliver exceptional customer service by warmly greeting and assisting shoppers.
• Answer customer inquiries and provide product recommendations with a positive and professional demeanor.
• Foster a welcoming and inclusive environment to enhance the shopping experience.
• Support the team in meeting and exceeding sales goals and KPIs; promote store promotions and initiatives.
• Collaborate with teammates to overcome challenges and share best practices; participate in team meetings.
• Restock shelves, organize merchandise displays, and conduct inventory counts; maintain a clean, safe store environment.
• Adapt to changing business needs, multitask effectively, and stay calm under pressure in a fast-paced environment.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Goodwill Industries Of Gr. Cleveland & East Central Ohio is seeking a Retail Associate to deliver exceptional customer service, support store operations, and help create a welcoming shopping experience.

You'll join a mission-driven team, enjoy perks like a bonus incentive plan, generous paid time off, retirement with company match, employee assistance program, and employee discount, with training provided.