Retail Associate - Customer Service & Visual Merchandising

Goodwill of Central and Coastal Virginia in; Richmond (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service at Stratford Hills. You will provide friendly, efficient service, greet customers, assist on the sales floor, and handle transactions per cash guidelines.

The role emphasizes maintaining a clean, orderly store, stocking and rotating merchandise, and supporting visual presentation while meeting store goals. Evening and weekend availability is required.

Qualifications

• High School Diploma or GED preferred; may combine education and experience.
• No previous experience required.
• No professional certifications required.
• Not required to drive as part of job duties.
• Must pass a criminal background check.

Responsibilities

• Greet customers promptly and provide assistance.
• Assist customers and roam the sales floor.
• Process transactions quickly and accurately within cash handling guidelines.
• Restock and rotate stock.
• Maintain clean, organized sales floor and wrap desks.
• Support with visual presentation of products.
• Meet Round Up goal as assigned.
• Report cleanliness issues to management.

Skills

Customer service

Communication

Teamwork

Sales floor upkeep

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service at Stratford Hills. You will provide friendly, efficient service, greet customers, assist on the sales floor, and handle transactions per cash guidelines.

The role emphasizes maintaining a clean, orderly store, stocking and rotating merchandise, and supporting visual presentation while meeting store goals. Evening and weekend availability is required.