Retail Associate, Customer Service & Visual Merchandising

Goodwill of Central and Coastal Virginia in; Suffolk (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is hiring a Retail Associate Customer Service in Suffolk. The role focuses on delivering excellent customer service, greeting shoppers, processing transactions, and maintaining a clean, organized store environment.

Responsibilities include stocking, rotating stock, and supporting visual presentation to meet store goals. Evening and weekend availability may be required.

Qualifications

• Customer service aptitude and positive attitude.
• Ability to greet customers and assist on the floor.
• Ability to handle transactions accurately.
• Basic merchandising and stock replenishment knowledge.

Responsibilities

• Greet customers promptly and with a smile.
• Assist customers on the sales floor and provide information.
• Process customer transactions quickly and accurately.
• Assist with stocking, merchandising, and visual presentation.
• Maintain cleanliness and organization of sales floor and wrap desks.
• Support store goals and rounds to upsell or round up when appropriate.
• Follow safety, privacy, and security procedures.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is hiring a Retail Associate Customer Service in Suffolk. The role focuses on delivering excellent customer service, greeting shoppers, processing transactions, and maintaining a clean, organized store environment.

Responsibilities include stocking, rotating stock, and supporting visual presentation to meet store goals. Evening and weekend availability may be required.