Retail Associate: Customer Focus, Flexible Hours

The TJX Companies, Inc.; Fullerton (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associated contributions

Healthcare discounts

Job summary

Marshalls, part of The TJX Companies, is hiring a Store Associate to deliver a highly satisfied customer experience, maintain a clean sales floor, and support operations across departments.

You’ll promote credit and loyalty programs, handle transactions, and help with safety and loss prevention while embracing a diverse, collaborative team.

Competitive pay and benefits are offered; starting pay range is $16.90–$17.40 per hour, with opportunities to grow within TJX’s family of brands.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

Marshalls, part of The TJX Companies, is hiring a Store Associate to deliver a highly satisfied customer experience, maintain a clean sales floor, and support operations across departments.

You’ll promote credit and loyalty programs, handle transactions, and help with safety and loss prevention while embracing a diverse, collaborative team.

Competitive pay and benefits are offered; starting pay range is $16.90–$17.40 per hour, with opportunities to grow within TJX’s family of brands.