Retail Associate: customer-first service & flexible scheduling

Duluth Trading Company; Lubbock (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company in Lubbock, TX is seeking a Retail Store Associate to deliver WOW! service, build product knowledge, and help customers find the right fit.

You will greet customers, process transactions, restock, maintain cleanliness, and support team with promotions and email capture. The role emphasizes integrity, teamwork, and customer-centric care, with daily pay options and employee discount.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Performs other duties as directed.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop brand and product knowledge to provide solution-oriented, friendly service.
• Layer personalized service into greeting, fitting room, and register interactions.
• Communicate sales and promotions effectively.
• Capture emails as part of sales and service.
• Provide proactive resolutions to customer concerns.
• Answer calls with courteous greetings and assist with directions and orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards.
• Ensure cleanliness of sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Process register transactions accurately.
• Adhere to company policies.
• Perform other duties as directed by management.

Skills

Customer-centric

Excellent communicator

Team player

Education

High school diploma or equivalent

Job description

Duluth Trading Company in Lubbock, TX is seeking a Retail Store Associate to deliver WOW! service, build product knowledge, and help customers find the right fit.

You will greet customers, process transactions, restock, maintain cleanliness, and support team with promotions and email capture. The role emphasizes integrity, teamwork, and customer-centric care, with daily pay options and employee discount.