Retail Associate — Customer Experience & Visual Merchandising

Columbia Sportswear Company

Auburn (WA)

On-site

USD 25,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

Employee discounts

401k with company match

Wellness Time Off

Job summary

Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. As a Retail Associate, you will assist customers, demonstrate merchandise, and provide product recommendations to create memorable in-store experiences.

This position requires active engagement with customers, basic POS skills, and the ability to work in a fast-paced retail environment.

Qualifications

High School Diploma or GED preferred.
2 (or less) years of experience in a position or specialization.
Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
16 years of age or older.

Responsibilities

Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
Maintain store standards for visual merchandising, cleanliness, and safety.
Retrieve merchandise from the sales floor, stock room, or other inventory locations.
Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.