Retail Associate: Customer Experience & Sales

JD Sports Fashion; Williamsburg (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Career growth opportunities

Dynamic environment

DEI initiatives

Job summary

The Finish Line, Inc. is actively seeking a Store Associate in Williamsburg, VA to help create exceptional shopping experiences and support daily store operations.

You will drive sales, assist customers, and contribute to a friendly, high-performing team environment. Responsibilities include customer engagement, inventory and merchandising tasks, and collaboration with teammates to meet performance goals while ensuring safety and policy compliance.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets is preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Flexibility

POS familiarity

Tools

POS systems

Job description

The Finish Line, Inc. is actively seeking a Store Associate in Williamsburg, VA to help create exceptional shopping experiences and support daily store operations.

You will drive sales, assist customers, and contribute to a friendly, high-performing team environment. Responsibilities include customer engagement, inventory and merchandising tasks, and collaboration with teammates to meet performance goals while ensuring safety and policy compliance.