Retail Associate: Customer Experience & Sales

Finish Line; Town of Florida (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Job summary

Finish Line in New York is seeking an Associate to support daily operations and deliver exceptional customer experiences. You’ll influence store success and contribute to our company’s growth.

This role requires a customer-focused mindset, flexibility to work weekends/holidays, and basic math with POS familiarity. Join a dynamic retail team committed to DEI and professional development.

Qualifications

• Experience in retail or similar role preferred.
• Customer-centric mindset with focus on service quality.
• Strong communication and collaboration skills.
• Willingness to work flexible hours, including weekends and holidays.
• Tech-savvy with basic math and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech aptitude

Tools

POS systems

Job description

Finish Line in New York is seeking an Associate to support daily operations and deliver exceptional customer experiences. You’ll influence store success and contribute to our company’s growth.

This role requires a customer-focused mindset, flexibility to work weekends/holidays, and basic math with POS familiarity. Join a dynamic retail team committed to DEI and professional development.