Retail Associate: Customer Experience & Merchandising

TJX; Virginia Beach (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smok ing cessation

Bereavement

401(k) match

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJX Companies, a leading off-price retailer, invites you to join our Virginia Beach team. You will deliver exceptional customer service, maintain store standards, and participate in credit and loyalty programs while supporting a positive store culture.

You should be able to lift items and adapt to changing tasks, with a flexible schedule to meet business needs. Prior retail experience is preferred, and you will be part of a team that values collaboration and integrity.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean, organized store environment.
• Ring purchases/returns accurately and follow operating procedures.
• Promote credit and loyalty programs.
• Process merchandise for the sales floor and support recovery when needed.
• Adhere to labor laws and store policies while supporting safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

TJX Companies, a leading off-price retailer, invites you to join our Virginia Beach team. You will deliver exceptional customer service, maintain store standards, and participate in credit and loyalty programs while supporting a positive store culture.

You should be able to lift items and adapt to changing tasks, with a flexible schedule to meet business needs. Prior retail experience is preferred, and you will be part of a team that values collaboration and integrity.