Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Staunton (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health & dental insurance

Career growth

Job summary

The TJX Companies, Inc. in Staunton, VA is hiring a Store Associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You will engage customers, handle purchases and returns, and support merchandising and loss prevention standards.

We value team collaboration, flexibility, and strong communication. Retail experience is a plus, with benefits and opportunities across TJX’s family of brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking and adapting to changes.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and embodying customer experience principles.
• Ring purchases/returns accurately and count change as per procedures.
• Promote credit and loyalty programs.
• Keep merchandising standards and prepare merchandise for the floor.
• Maintain store cleanliness and assist in store recovery.
• Follow labor, safety, and loss prevention policies.
• Support and participate in shrink reduction programs.
• Other duties as assigned.

Job description

The TJX Companies, Inc. in Staunton, VA is hiring a Store Associate to deliver a highly satisfying customer experience and maintain a clean, organized store environment. You will engage customers, handle purchases and returns, and support merchandising and loss prevention standards.

We value team collaboration, flexibility, and strong communication. Retail experience is a plus, with benefits and opportunities across TJX’s family of brands.