Retail Associate - Customer Experience & Merchandising

Ross Stores, Inc.; Tigard (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Ross Stores, Inc. in Tigard, OR is seeking a Retail Associate to greet customers, keep shelves neat, and support store operations.

You will be trained in POS, inventory, and safety procedures to ensure a positive shopping experience. The role emphasizes courtesy, teamwork, and adherence to company standards, with opportunities to grow as we deliver brand-name merchandise and friendly service in a fast-paced, high-energy environment.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understand safety is the top priority and perform tasks with safe practices.
• Maintain a clean, organized sales floor with clear egress and accessible merchandise.
• Greet customers with eye contact and a smile, assist at the register, and answer questions courteously.
• Provide prompt, courteous responses to Customer service inquiries and relay issues to Store Leadership when needed.
• Represent the Ross brand and maintain professional appearance and adherence to dress code.
• Assist in merchandising, pricing, stocking, and replenishment per company guidelines.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. in Tigard, OR is seeking a Retail Associate to greet customers, keep shelves neat, and support store operations.

You will be trained in POS, inventory, and safety procedures to ensure a positive shopping experience. The role emphasizes courtesy, teamwork, and adherence to company standards, with opportunities to grow as we deliver brand-name merchandise and friendly service in a fast-paced, high-energy environment.