Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Roanoke (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking team members in Roanoke, VA to deliver exceptional customer experiences and maintain a clean, organized store environment.

You may be cross-trained in multiple areas to support the business and ensure smooth operations across departments. Key responsibilities include accurately processing purchases, supporting loyalty programs, merchandising, and contributing to a safe, compliant work environment.

Qualifications

• Excellent customer service skills demonstrated in a retail setting.
• Ability to work a flexible schedule to meet business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changing directions.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring sales, process returns, and assist with merchandising procedures and loss prevention.
• Support credit and loyalty programs and participate in safety and cleanliness initiatives.
• Contribute to a positive store culture and assist in across-store coverage as needed.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Job description

The TJX Companies, Inc. is seeking team members in Roanoke, VA to deliver exceptional customer experiences and maintain a clean, organized store environment.

You may be cross-trained in multiple areas to support the business and ensure smooth operations across departments. Key responsibilities include accurately processing purchases, supporting loyalty programs, merchandising, and contributing to a safe, compliant work environment.