Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Los Angeles (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Match

medical/dental/vision

HSA

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member to deliver an outstanding shopping experience across our stores. You will engage with customers, maintain a clean and organized sales floor, and support various store operations.

This role emphasizes accurate checkout, participation in loyalty initiatives, and adherence to safety and loss prevention standards. We value individuals who communicate clearly, stay organized, and can multi-task in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store environment.
• Ring up customer purchases and returns accurately and count change.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Support store recovery and maintain safety and cleanliness throughout the day.
• Adhere to labor laws and store policies.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Retail experience (preferred)

Job description

The TJX Companies, Inc. is seeking a customer-focused team member to deliver an outstanding shopping experience across our stores. You will engage with customers, maintain a clean and organized sales floor, and support various store operations.

This role emphasizes accurate checkout, participation in loyalty initiatives, and adherence to safety and loss prevention standards. We value individuals who communicate clearly, stay organized, and can multi-task in a fast-paced retail setting.