Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Dallas (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate for our Dallas area TJ Maxx store. You will assist customers, process transactions, maintain a clean sales floor, and participate in inventory and merchandising tasks to support daily operations.

You will engage customers, promote loyalty programs, and collaborate with teammates to ensure a positive shopping experience while adhering to company policies and safety standards. The role emphasizes adaptability and dependable attendance.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Physical strength

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused associate for our Dallas area TJ Maxx store. You will assist customers, process transactions, maintain a clean sales floor, and participate in inventory and merchandising tasks to support daily operations.

You will engage customers, promote loyalty programs, and collaborate with teammates to ensure a positive shopping experience while adhering to company policies and safety standards. The role emphasizes adaptability and dependable attendance.