Retail Associate — Customer Experience & Growth

R551US The Finish Line, Inc.; Pleasanton (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

401(k) plan

Job summary

JD Finish Line in Pleasanton, CA is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences. You will contribute to sales, merchandising, and smooth daily workflow.

This role emphasizes reliability, teamwork, and strong English communication while working weekends and holidays as needed. Competitive pay, benefits, and 401(k) opportunities are offered.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets preferred.
• Customer-centric mindset with passion for delivering outstanding service.
• Strong communication and collaboration skills; able to work in fast-paced environments.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipments, and store maintenance.
• Collaborate with teammates to achieve sales and operational goals while following store policies and safety rules.

Skills

Customer service

Sales optimization

Communication

Flexibility

POS familiarity

Tools

POS systems

Job description

JD Finish Line in Pleasanton, CA is seeking an Associate to assist with daily store operations and deliver exceptional customer experiences. You will contribute to sales, merchandising, and smooth daily workflow.

This role emphasizes reliability, teamwork, and strong English communication while working weekends and holidays as needed. Competitive pay, benefits, and 401(k) opportunities are offered.