Retail Associate: Customer Champion with Growth & Discounts

The TJX Companies, Inc.; Rochester (MN); On-site; USD 2,066,000 - 2,135,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Health insurance

Job summary

The TJX Companies, Inc. is seeking team members for TJ Maxx stores in Rochester, MN to deliver an exceptional customer experience and maintain a clean, organized store environment.

You’ll support operations, merchandise handling, and loss prevention while engaging with customers and upholding company standards. Applicants should have a strong customer service mindset, be able to work a flexible schedule, and communicate effectively with peers and supervisors.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and cleanliness throughout the day.
• Supports and participates in shrink reduction goals and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Job description

The TJX Companies, Inc. is seeking team members for TJ Maxx stores in Rochester, MN to deliver an exceptional customer experience and maintain a clean, organized store environment.

You’ll support operations, merchandise handling, and loss prevention while engaging with customers and upholding company standards. Applicants should have a strong customer service mindset, be able to work a flexible schedule, and communicate effectively with peers and supervisors.