Retail Associate: Customer Experience & Growth

Finish Line; Manchester (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career development

DEI initiatives

Job summary

Finish Line in Manchester, NH is hiring an Associate to support daily store operations and deliver memorable shopping experiences. You will help customers, manage transactions, and contribute to sales goals.

The role requires flexibility to work mornings, days, and weekends, with prior retail experience preferred. You will join a dynamic team focused on service, accuracy, and a welcoming environment.

Qualifications

• Experience in retail or similar role with a track record of meeting sales targets.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Flexibility

Tech-savvy

Punctuality

POS systems

Tools

POS systems

Job description

Finish Line in Manchester, NH is hiring an Associate to support daily store operations and deliver memorable shopping experiences. You will help customers, manage transactions, and contribute to sales goals.

The role requires flexibility to work mornings, days, and weekends, with prior retail experience preferred. You will join a dynamic team focused on service, accuracy, and a welcoming environment.