Retail Associate - Customer Experience & Growth (Flexible)

R551US The Finish Line, Inc.; Town of Florida (NY); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an enthusiastic Associate to join our retail team. You will support daily store operations, assist customers, and help create a memorable shopping experience.

In a fast-paced environment, you will drive sales through friendly service, accurate merchandising, and teamwork while following company policies and safety guidelines. This role requires flexible hours, including weekends and holidays, and offers opportunities for growth within a dynamic, customer-focused

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an enthusiastic Associate to join our retail team. You will support daily store operations, assist customers, and help create a memorable shopping experience.

In a fast-paced environment, you will drive sales through friendly service, accurate merchandising, and teamwork while following company policies and safety guidelines. This role requires flexible hours, including weekends and holidays, and offers opportunities for growth within a dynamic, customer-focused