Retail Associate — Customer Experience & Flexible Schedule

The TJX Companies, Inc.; Philadelphia (Philadelphia County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

Health/wamily benefits

401(k) plan

Discounts (cell phone, pet)

Referral bonuses

Credit union

Job summary

HomeGoods, part of The TJX Companies, Inc., seeks team members to deliver outstanding customer service and maintain a clean, organized store environment. You will engage customers, promote loyalty programs, and help process purchases while supporting store standards and safety policies.

Qualified applicants provide strong communication, flexibility, and teamwork, with retail experience preferred. The position offers a dynamic environment and competitive pay.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide excellent customer service and engage with customers on the sales floor.
• Ring customer purchases and returns accurately and count change back according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Assist in store recovery and maintain cleanliness and safety on the floor.
• Support shrink reduction programs and follow loss prevention standards.
• Adhere to labor laws and company policies.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Physical ability

Teamwork

Retail experience

Job description

HomeGoods, part of The TJX Companies, Inc., seeks team members to deliver outstanding customer service and maintain a clean, organized store environment. You will engage customers, promote loyalty programs, and help process purchases while supporting store standards and safety policies.

Qualified applicants provide strong communication, flexibility, and teamwork, with retail experience preferred. The position offers a dynamic environment and competitive pay.