Retail Associate — Customer Experience Champion (Flexible Schedule)

The TJX Companies, Inc.; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Employee assistance program

Paid time off

Career growth opportunities

Job summary

The TJX Companies, Inc. in Springfield, MO is hiring a retail associate to deliver a highly satisfied customer experience. You will engage with customers, process purchases, maintain store appearance, and support risk and loss prevention standards.

You’ll work in a fast-paced team, learn our credit and loyalty programs, and participate in merchandising and safety practices. Strong communication, organization, and flexibility are expected, with opportunities for growth within TJX family.

Qualifications

• Excellent customer service skills with a focus on satisfaction.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.
• Willingness to lift and move items as needed.
• Effective teamwork with peers and supervisors.
• Retail customer experience is a plus.

Responsibilities

• Role models established customer experience practices with customers.
• Contributes to a positive store culture with honesty and respect.
• Accurately rings purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store recovery and cleanliness throughout the day.
• Assists in safety and loss prevention programs.
• Performs other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Springfield, MO is hiring a retail associate to deliver a highly satisfied customer experience. You will engage with customers, process purchases, maintain store appearance, and support risk and loss prevention standards.

You’ll work in a fast-paced team, learn our credit and loyalty programs, and participate in merchandising and safety practices. Strong communication, organization, and flexibility are expected, with opportunities for growth within TJX family.