Retail Associate: Growth, Teamwork & Customer Delight

Ross Stores, Inc.; Fayetteville (NC); On-site; USD 26,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in a full-time store environment. You will greet customers, assist with merchandise, and help maintain a clean, safe shopping space.

The role emphasizes courteous interactions, accurate transactions, and adherence to company policies while supporting brand presentation across departments. Responsibilities include daily tasks such as merchandising to guidelines, assisting customers, and following loss prevention practices.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work Full-Time hours.

Responsibilities

• Greet customers with eye contact, a smile and a friendly hello throughout the store.
• Assist customers with merchandise and answer questions in a courteous, knowledgeable manner.
• Maintain a clean, organized store appearance and ensure proper merchandise presentation.
• Follow safety procedures and report unsafe conditions or policies to Store Leadership.
• Handle cash and transactions accurately while following MOS and store policies.

Skills

Communication

Math

Customer service

Tools

POS system

Job description

Ross Stores, Inc. is seeking a Retail Associate in a full-time store environment. You will greet customers, assist with merchandise, and help maintain a clean, safe shopping space.

The role emphasizes courteous interactions, accurate transactions, and adherence to company policies while supporting brand presentation across departments. Responsibilities include daily tasks such as merchandising to guidelines, assisting customers, and following loss prevention practices.