Retail Associate: Create Memorable Customer Experiences

Finish Line; Mayagüez (PR); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay & Benefits

Career Growth

Dynamic Environment

DE&I Initiatives

Job summary

Finish Line in Mayagüez, PR is seeking an Associate to join our team and deliver exceptional customer experiences. You will support daily operations, assist customers, and contribute to store success through strong service and sales performance.

The role requires flexibility, reliable attendance, and the ability to work weekends and holidays. Prior retail or customer-facing experience is preferred, along with comfort using POS systems.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: delivering outstanding customer service.
• Communication & Collaboration: strong interpersonal skills.
• Flexibility: willing to work flexible hours, including weekends and holidays.
• Tech-Savvy: basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech-savvy

Tools

POS systems

Job description

Finish Line in Mayagüez, PR is seeking an Associate to join our team and deliver exceptional customer experiences. You will support daily operations, assist customers, and contribute to store success through strong service and sales performance.

The role requires flexibility, reliable attendance, and the ability to work weekends and holidays. Prior retail or customer-facing experience is preferred, along with comfort using POS systems.