Retail Associate: Create Memorable Customer Experiences

Finish Line; Dearborn (MI); On-site; USD 26,000 - 36,000; Full time

Job summary

Finish Line in the United States is seeking an Associate to assist with daily store operations and to deliver exceptional customer experiences. You will help shape the store’s success and contribute to the company’s growth, with a focus on customer service, sales performance, and operational excellence.

The role requires flexibility to work weekends and holidays, with basic math skills and familiarity with POS systems.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer Experience

Sales Performance

Team Collaboration

Flexibility

Tech-Savvy

Tools

POS systems

Job description

Finish Line in the United States is seeking an Associate to assist with daily store operations and to deliver exceptional customer experiences. You will help shape the store’s success and contribute to the company’s growth, with a focus on customer service, sales performance, and operational excellence.

The role requires flexibility to work weekends and holidays, with basic math skills and familiarity with POS systems.