Customer Experience & Sales Associate

Finish Line, Inc.; Mayagüez (PR); On-site; USD 20,000 - 30,000; Full time

Job summary

JD Finish Line in Mayagüez, Puerto Rico is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will influence the store’s success through attentive service and active participation in sales initiatives.

The role requires a commitment to flexible hours, including weekends and holidays, with opportunities to grow within our dynamic retail team.

Qualifications

• Experience in retail or similar role with sales targets preferred.
• Customer-centric with a passion for memorable shopping experiences.
• Strong interpersonal and communication skills; able to work in a fast-paced environment; reliable and hardworking.
• Willingness to work flexible hours including weekends and holidays.
• Basic math and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

POS familiarity

Job description

JD Finish Line in Mayagüez, Puerto Rico is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will influence the store’s success through attentive service and active participation in sales initiatives.

The role requires a commitment to flexible hours, including weekends and holidays, with opportunities to grow within our dynamic retail team.