Retail Associate: Create Happy Shoppers & Clean Stores

Ross Stores, Inc.; Matteson (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and ensure clean, organized departments while maintaining safety and brand standards.

Responsibilities include register training, responding to customer inquiries, and supporting loss prevention and operational workflows to meet store goals. A friendly, reliable team member is essential.

Qualifications

• Excellent customer service and friendly demeanor.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensure customers have a positive shopping experience and greet customers courteously.
• Assist customers and be register-trained, helping with merchandise and answering questions.
• Respond promptly to customer service calls and escalate issues to Store Leadership when needed.
• Maintain a safe, clean, and organized sales floor; follow security and loss prevention guidelines.
• Represent the Ross brand and follow cash handling and MOS policies at all times.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and ensure clean, organized departments while maintaining safety and brand standards.

Responsibilities include register training, responding to customer inquiries, and supporting loss prevention and operational workflows to meet store goals. A friendly, reliable team member is essential.