Retail Associate: Career Growth & Customer Experience

Ross Stores; Bolingbrook (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Commuter benefits

Job summary

Ross Stores is seeking a Retail Associate to welcome and assist customers, maintain store presentation, and support daily operations in a fast-paced off-price retail environment. You will greet shoppers, help locate merchandise, and ensure a positive, safe shopping experience while following company policies and standards.

The role emphasizes courteous communication, accurate cash handling, and teamwork to deliver exceptional service and maintain brand consistency across departments.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and assist with merchandise in a courteous and knowledgeable manner.
• Maintain safety and cleanliness on the sales floor and back stock areas.
• Provide prompt and accurate service at the register and help resolve customer questions.

Skills

Customer communication

Mathematical skills

Job description

Ross Stores is seeking a Retail Associate to welcome and assist customers, maintain store presentation, and support daily operations in a fast-paced off-price retail environment. You will greet shoppers, help locate merchandise, and ensure a positive, safe shopping experience while following company policies and standards.

The role emphasizes courteous communication, accurate cash handling, and teamwork to deliver exceptional service and maintain brand consistency across departments.