Retail Associate - Career Growth & Customer Focus

Ross Stores, Inc.; Ashwaubenon (WI); On-site; USD 42,981,000 - 51,577,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by greeting customers, answering questions, and maintaining clean, organized departments.

You will assist in merchandising, process transactions at the register, and follow safety and loss prevention guidelines throughout the shift. The role requires friendly, professional communication with customers and teammates, along with the ability to stand for long periods and perform basic math during checkout.

Qualifications

• Experience in customer service is preferred.
• Ability to perform basic math commonly used in retail.
• Excellent communication with customers, associates, and leadership.

Responsibilities

• Greet customers, assist with merchandise and questions in a friendly, helpful manner.
• Support store operations, including safety, cleanliness, and merchandising standards.
• Operate POS before, during and after transactions with accuracy and courtesy.
• Maintain safe floor conditions and proper loss prevention practices.
• Restock and present merchandise according to company guidelines.

Skills

Customer service

Communication

Teamwork

Safety awareness

Cash handling

Attention to detail

Education

High school diploma or GED

Tools

PDTs

Registers

POS systems

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience by greeting customers, answering questions, and maintaining clean, organized departments.

You will assist in merchandising, process transactions at the register, and follow safety and loss prevention guidelines throughout the shift. The role requires friendly, professional communication with customers and teammates, along with the ability to stand for long periods and perform basic math during checkout.