Retail Associate - Budtender

Renew Cannabis Co.; Waterville, Northern (ME, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Employee discount program

Job summary

East Coast Cannabis is seeking a Retail Associate (budtender) to deliver exceptional service and guide customers through product selection in a fast-paced setting. You will verify eligibility, process orders, and maintain accurate records while upholding ECC compliance standards.

Join a team that prioritizes education, warmth, and integrity, with opportunities to grow in a thriving cannabis retail environment in Maine.

Qualifications

• Experience in customer service or retail is preferred.
• Strong communication and interpersonal skills were essential for helping customers.
• Ability to accurately follow procedures and maintain compliance.]
• Proactive willingness to learn about cannabis products and effects.

Responsibilities

• Provide outstanding customer service and guide guests through product selection with warmth and professionalism.
• Verify customer eligibility per state regulations and ECC compliance standards.
• Accurately build orders, process transactions, and handle POS with attention to detail.
• Develop knowledge of ECC products, strains, and effects to share information and recommendations.
• Support daily retail operations including inventory, merchandising, and store presentation.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team player

Tools

POS system

Job description

At East Coast Cannabis, our Retail Associates, better known as Cannasseurs, are the heart of the dispensary experience. They create welcoming, educational, and memorable interactions for every customer who walks through our doors.

If you’re passionate about cannabis, love connecting with people, and thrive in a fast-paced environment, we’d love to meet you.

What You’ll Do

• As a budtender, you’ll play a key role in delivering exceptional service while upholding the standards that make ECC a trusted name in the industry.
• Provide outstanding customer service and guide guests through product selection with warmth, professionalism, and integrity.
• Verify customer eligibility in accordance with state regulations and ECC compliance standards.
• Accurately build orders, process transactions, and navigate our POS system with attention to detail.
• Develop and maintain strong knowledge of ECC products, strains, and effects, confidently sharing information and recommendations.
• Support daily retail operations including phone inquiries, inventory counts, restocking, merchandising, and maintaining store presentation.
• Assist with menu updates, product displays, and in-store educational materials.
• Follow all security protocols and compliance procedures at all times.
• Contribute to a clean, organized, and welcoming environment, including daily cleaning and maintenance tasks.
• Collaborate with Retail Leadership to achieve sales goals and support brand initiatives.

What You Bring

• Strong communication skills and the ability to connect with customers in a friendly, informative, and professional way.
• Excellent attention to detail, especially with compliance and inventory accuracy.
• Ability to multitask efficiently in a high-energy environment
• Personal familiarity with cannabis and a genuine interest in continuing to learn.
• A team-oriented, outgoing, and customer-first mindset.
• Ability to stand for extended periods and lift up to 50 lbs.
• Comfort working in close proximity to teammates with respect and awareness.

Schedule & Availability

• Our dispensary is open 8:00 AM - 9:00 PM, seven days a week.
• This role requires a flexible schedule, including days, evenings, weekends, and holidays.
• Weekend availability is essential.

Bonus Perk:

Join the team and earn a $600 sign-on bonus after 90 days, plus enjoy one of the most generous employee discount programs in the state.