Retail Associate - Apparel Processor

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Garfield Heights (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries Of Gr. Cleveland & East Central Ohio in Garfield Heights is hiring part-time retail associates to sort, hang, and tag quality apparel and domestic donations, while upholding customer service standards by greeting and thanking customers and donors.

You will stay knowledgeable of brand names, current and vintage items, fashion trends, and price points, perform quality checks for flaws, and tag items quickly to meet production targets in a fast-paced sales environment.

Qualifications

• Customer service skills and proactive engagement with customers and donors.
• Attention to detail to ensure quality sorting, tagging, and presentation.
• Brand knowledge to recognize current and vintage items and price points.
• Ability to work efficiently to meet production targets and handle multiple tasks.

Responsibilities

• Sort apparel into salable and salvage categories and check for flaws (tears, stains, smells, etc.).
• Hang and tag quality donations quickly while adhering to standards.
• Maintain a neat, clean processing area and be ready for the next shift.
• Uphold agency policies, participate in duties as assigned.

Skills

Customer service

Attention to detail

Brand knowledge

Time management

Job description

Join us in making a meaningful impact at Goodwill in Garfield Heights.

We are hiring part-time retail associates to sort, hang, and tag quality apparel and domestic donations, ensuring compliance with soft-line department quality standards. You will uphold customer service standards by greeting and thanking customers and donors, in accordance with agency policies and procedures.

Key Responsibilities:

• Stay knowledgeable of brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
• Sorts apparel into salable and salvage categories. Provides quality assurance by checking for tears, stains, wetness, smell, soiled, broken zippers, and missing buttons. Items must be flaw-free.
• Hangs and tags quality donations quickly, adhering to agency standards while meeting or exceeding individual production targets.
• Always maintain the processing area in a neat and clean condition. The station should always be ready for the next shift.
• Embodies DGR MODE Guiding Principles.
• Other duties as assigned.

At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Some of the great perks of working at Goodwill:

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.