Retail Associate

CommunityAid; York (York County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Retail Associate responsible for ensuring excellent customer service and maintaining store operations. The role includes engaging with customers, managing inventory, and operating the cash register. The ideal candidate should possess strong interpersonal skills and a positive attitude, with a focus on teamwork and flexibility in a fast-paced environment.

Benefits

Company Incentive Program

Qualifications

• Retail experience helpful but not mandatory.
• Flexible scheduling, including evenings and weekends.

Responsibilities

• Provide excellent customer service to ensure a great shopping experience.
• Engage customers actively to enhance their shopping experience.
• Operate cash register accurately and efficiently.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Flexibility

Education

High School diploma or equivalent

Job description

Join to apply for the Retail Associate role at CommunityAid.

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Join to apply for the Retail Associate role at CommunityAid.

• STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT!
• COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

Role

PURPOSE OF THE ROLE:

The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture emphasizes trust, respect, professionalism, teamwork, and cooperation in serving the public and our partners.

Key Responsibilities

• Provide excellent customer service to ensure a great shopping experience.
• Engage customers actively to enhance their shopping experience and deter theft.
• Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise.
• Understand product offerings, promotions, and work to improve sales figures.
• Maintain a neat and organized work environment and store.
• Learn and apply CommunityAid’s sales and marketing methods, including floor layout and tagging system.
• Respond flexibly to store needs, including customer assistance, store opening/closing, and other tasks.
• Report thefts, customer complaints, injuries, or unsafe conditions immediately.
• Operate cash register accurately and efficiently following company cash handling guidelines.
• Follow CommunityAid’s Employee Handbook and policies.

Core Competencies

• Embrace CommunityAid’s 12 Core Behaviors.
• Strong customer service and interpersonal skills.
• Positive attitude.
• Professionalism with customers, colleagues, and management.
• Maintain a clean, safe, and organized environment.
• Work effectively independently and as part of a team.
• Adapt to a fast-paced environment.
• Attention to detail.
• Flexibility to move between roles as needed.

Qualifications

• High School diploma or equivalent preferred.
• Retail experience helpful but not mandatory.
• Flexible scheduling, including evenings and weekends.
• Proficient in English reading, writing, and speaking.
• Basic math skills.
• Consistent attendance and adherence to weekly hours based on employment status.

Physical Requirements

• Frequently lift and carry 21-35 pounds.
• Occasionally carry up to 50 pounds.
• Push and pull up to 20 pounds.
• Stand for extended periods.