Join to apply for the Retail Associate role at CommunityAid
6 days ago Be among the first 25 applicants
Join to apply for the Retail Associate role at CommunityAid
- STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT!
- COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!
Role
PURPOSE OF THE ROLE:
The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.
Key Responsibilities
- Provide consistent, excellent customer service and ensure a great shopping experience for customers.
- Seize on every opportunity to engage customers, both to provide a great shopping experience and to deter theft.
- Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise to where it is needed on the sales floor.
- Understand the types of products we sell, current promotions, and seize on every opportunity to improve retail sales figures.
- Maintain a neat and organized work area and the overall store.
- Understand CommunityAid’s sales and marketing methods, including floor layout and tagging system.
- Work with flexibility and responsiveness to meet store needs, including answering customer questions, assisting with store opening and closing, and other tasks as assigned by Management.
- Immediately report theft, customer complaints, injuries, and unsafe conditions to Management.
- Operate the cash register accurately and efficiently in accordance with company guidelines.
- Comply with CommunityAid’s Employee Handbook and other policies.
Core Competencies
- Embrace and endorse CommunityAid’s 12 Core Behaviors
- Strong customer service and interpersonal skills
- A positive attitude
- Work professionally with customers, co-workers, and Management
- Maintain a clean, safe, and organized environment
- Work effectively independently and in a team
- Adapt to a fast-paced environment
- Focus with attention to detail
- Respond flexibly to changing work needs, including moving between roles as directed
Qualifications
- High School diploma or equivalent preferred
- Retail experience helpful
- Flexible scheduling, including evenings and weekends
- Proficient in English (reading, writing, speaking)
- Basic math skills
- Consistent attendance and adherence to weekly hours
Physical Requirements
- Lift and carry 21-35 pounds frequently
- Carry up to 50 pounds occasionally
- Push and pull up to 20 pounds
- Stand for extended periods
Seniority level
Employment type
Job function
- Sales and Business Development
Industries