Retail Associate

Wilderness Hotel & Golf Resort; Wisconsin Dells (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Wilderness Resort in Wisconsin Dells is seeking a Retail Associate to help guests locate and purchase merchandise while delivering friendly, professional service. This role supports daily sales, processes payments, and maintains attractive store displays in a fast-paced resort environment.

The position is offered on a part-time basis with day, night and weekend availability. The resort emphasizes guest satisfaction and a welcoming team culture, with opportunities to enjoy resort amenities.

Qualifications

• Hardworking, dependable and enthusiastic individuals with a customer service focus.
• Able to engage guests professionally and answer questions about merchandise and pricing.
• Ability to handle cash and operate a register with accuracy.

Responsibilities

• Stock shelves and merchandise displays to promote sales.
• Set up advertising displays and arrange items for easy viewing.
• Process transactions, accept payments and make change.
• Wrap or bag merchandise and ensure accurate pricing and tax charges.
• Assist guests with questions about location, price, and product use.
• Maintain store appearance and cleanliness throughout shift.
• Record cash in register at end of shift and preliminary daily totals.

Skills

Customer service

Dependability

Enthusiasm

Job description

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team.

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!

The Retail Associate position is responsible for obtaining merchandise, totaling bills, accepting payments, and makes change for customers in retail stores within the Resort.

This is a part-or full-time position with day, night and weekend availability.

Essential duties and tasks of the position include but are not limited to:

• Stock shelves, counters, or tables with merchandise.
• Set up advertising displays and arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Answers customer's questions concerning location, price, and use of merchandise.
• Totals price and tax on merchandise purchased by customer to determine bill.
• Accepts payment and makes change. Wraps or bags merchandise for customers.
• Cleans shelves, counters, and tables.
• Removes and records amount of cash in register at the end of each shift.
• Calculates sales discount to determine price.
• Ensures resort guests area receiving the highest quality service levels as possible. Ensures appearance and presentation also match expected service and product levels. Is highly viable at all times and is readily available to address any and all guest needs.
• Acknowledge guests with appropriate greeting and inquire whether there is anything that you could do for them. Engaging in lighthearted conversation is encouraged but always keep the dialogue professional.
• All other duties as assigned by management.

*Wilderness Resort is an Equal Opportunity Employer*