Retail Associate

Renew Cannabis Co.; Warren (OH); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health plan

Dental insurance

Vision coverage

401(k) with company match

Paid holidays

Vacation and sick leave

Short-term disability

Job summary

The Cannabist Company is seeking a full-time Retail Associate to guide patients and ensure they receive the right cannabis products with empathy and professionalism. You will work closely with store leadership, handle intake forms, manage patient records, fulfill orders and promote products while upholding our standards of compliance and patient care.

Strong communication, sales ability and attention to detail are essential, as is MED badge compliance and teamwork within a fast-paced retail

Qualifications

• 1-3 years of retail experience with POS systems.
• Strong interest in cannabis retail, compliance and inventory control.
• Excellent consulting and interpersonal skills.
• Excellent written and verbal English communication.
• MED badge required

Responsibilities

• Complete intake forms and enter data into company databases for future reference.
• Confirm patient purchase limits before consultation area entry and dispensary.
• Provide exceptional customer care and maintain positive relations.
• Respond to calls or emails requesting product information and training.
• Manage patient records using state and company databases.
• Maintain and update databases as needed.
• Fulfill customer orders and promote products.
• Uphold integrity and trust for all cannabis products.

Skills

Retail operations

POS systems

Microsoft Office

Customer service

English communication

Tools

POS systems

MS Office

Job description

Position Overview

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.

Job Description

We are seeking a highly motivated and energetic Full Time Retail Associate, who shares our passion to provide quality medicine and excellent patient care to patients and who support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates.

Schedule: Full time including weekends

Travel %: 0

FLSA status: Non-exempt

Major Areas of Responsibility include:

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Minimum Qualifications (Skills, Knowledge & Abilities)

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Ability to detail and able to consistently follow up instructions as outlined
• Ability to organize and prioritize work
• MED badge required

Additional Abilities Required

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Benefits

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!