Retail Associate

Carlo's Bakery, Inc.; New York (NY); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

Carlo's Bakery is seeking a Retail Sales Associate in New York to deliver friendly, efficient service while ensuring products stay fresh and well-presented. You will engage customers, explain our baked goods, and support a fast-paced store environment.

The role requires standing for long periods, a positive attitude, and the flexibility to work weekends and holidays as needed. Join a team dedicated to quality and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer-focused environment preferred.
• Ability to work in a busy store environment.
• High energy and engaging personality.
• Professional demeanor.
• Ability to stand for extended periods (8+ hours).
• Flexible hours, including weekends and holidays.

Responsabilités

• Arrive to work promptly in full uniform on scheduled days.
• Ensure customers are being taken care of and the store looks great at all times.
• Treat each customer with kindness and respect at all times.
• Ensure products are fresh and presentable.
• Check freshness, rotate products, and remove out-of-date items.
• Explain products as an expert to customers.
• Package, weigh, and price baked goods & merchandise.
• Offer receipts and add customers to database as needed.
• Follow cash handling procedures when using the POS.

Formation

High school diploma or equivalent

Description du poste

As a Carlos BakeryRetail Sales Associate,your role is to ensure a positive customer experience by providing courteous, friendly, and efficient customer service to customers and team members.

JOB REQUIREMENTS:

• A high school diploma or equivalent is required
• Experience in a similar customer-focused work environment is preferred
• Ability to work well in a busy environment
• High energy and engaging personality
• Professional demeanor
• Ability to work on your feet for extended periods of time (8+ hours a day)
• Ability to work flexible hours, including weekends and holidays (according to customer demand)
• A passion for cake!

PERFORMANCE RESPONSIBILITIES:

• Arrive to work promptly and in full uniform on your scheduled days to work
• Make sure customers are being taken care of and the store looks great at all times
• Treat each customer with kindness and respect at all times
• Ensure that product being sold is fresh and presentable
• Ensure product quality by checking freshness, rotating products, and removing out-of-date products
• Be an expert in our products and be able to explain them to customers
• Package, weigh, and price all baked goods & merchandise
• Ask every customer if they would like to receive a receipt with their purchase and add their name to our customer database
• Follow our cash handling procedures when using the POS to process customer orders
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
• Ensure that all shelves and displays are properly stocked and front-facing
• Maintain back stock in good order
• Operate and sanitize all Bakery equipment in a safe and proper manner
• Answer telephone calls with excellent phone etiquette and transfer the call according to appropriate department
• Cleaning should be done at the end of your shift and when the storefront is slow
• Maintain open communication with your supervisor and coworkers regarding any issues that may arise
• Perform other duties as assigned by a supervisor