Retail Associate

Roxanne Assoulin; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Roxanne Assoulin on Madison Avenue is seeking a Retail Associate to greet guests, style on the floor and at the charm bar, and tell the story behind each piece. You’ll help guests build a personal RA look and ensure their visit is the highlight of their day.

You don’t need a jewelry résumé—just warmth, an eye for color and happiness, and a willingness to work weekends and holidays. Full-time and part-time schedules are available, with compensation based on experience.

Qualifications

• Warmth and genuine enthusiasm for helping customers.
• Retail or hospitality experience preferred.
• Willing to work weekends and holidays.

Responsibilities

• Style clients on the floor and at the charm bar, helping them build their own RA look.
• Get to know regular customers and inform them about new arrivals.
• Keep the store visually inviting and color-organized, with the charm bar stocked.
• Handle checkout smoothly (Shopify POS) and assist with events and pop-ups.

Skills

Customer service

Retail sales

Visual styling

Job description

Retail Associate — Madison Avenue Flagship

1069 Madison Avenue, New York City Full-Time / Part-Time · In-Person

We're Roxanne Assoulin — a New York jewelry brand built on color, happiness, and the belief that the right piece can turn a whole day around. People don't just buy our pieces. They stack them, layer them, gift them, and come back for more. Our Madison Avenue flagship is the brand at full volume: walls of color, a charm bar where you can build something that's yours alone, and a steady stream of people who walk in curious and walk out smiling.

We're looking for someone to be the heart of that room.

The job

You're the first hello. Some guests come in for a gift and leave with a stack of their own. Some come straight to the charm bar with a plan. Some just wander in off Madison because the window made them happy. Your job is to meet all of them where they are — style them, tell them the story behind what they're holding, and make sure the visit is the best part of their errand run.

The day-to-day looks like this:

• Styling clients on the floor and at the charm bar — helping them mix, layer, and build their own RA look (there's a real art to a good stack, and you'll learn it).
• Getting to know our regulars — remembering the piece they bought last month, letting them know when something they'd love arrives, making first-timers feel like regulars too.
• Keeping the store beautiful: color in order, charm bar stocked and inviting, every corner ready for whoever walks in next.
• Handling checkout smoothly (we're on Shopify POS — easy to learn) and pitching in on events, trunk shows, and the occasional pop-up.

You

You don't need a jewelry résumé. You need warmth that can't be faked, an eye for what looks good, and real joy in making someone's day. Our favorite people are the ones clients mention by name in five-star reviews. A year or so in retail or hospitality helps; loving people and beautiful things matters more. Weekends and holidays are part of retail life on Madison — we'll need you for some of them.

The details

Full-time and part-time schedules available. Compensation based on experience, with room to grow — and extra hours during events and the holiday season if you want them. You'll report to our Retail Operations Manager and work alongside a small, close, genuinely fun team.