Retail Associate

Thrive Cannabis Marketplace; Las Vegas (NV); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance

Paid time off

Employee discounts

Job summary

Thrive Cannabis Marketplace in Las Vegas is seeking a Retail Sales Associate to guide customers through our cannabis products with expertise and empathy, ensuring a welcoming and educational shopping experience.

You will engage customers, process in-store and online orders, and uphold compliance while supporting a 24/7 team in a fast-paced retail setting.

Qualifications

• Customer-first mentality with excellent service.
• Ability to thrive in a 24/7 retail environment including weekends/evenings/holidays.
• Interest in cannabis and willingness to learn product offerings.
• Cannabis product knowledge or eagerness to learn.
• Attention to detail for orders, compliance, and service.
• Tech‑savvy with Mac POS and phone communication.

Responsibilities

• Welcome each customer, guide product selections, answer questions, and provide insights.
• Drive sales, identify cross-selling opportunities, and meet shift targets.
• Process in-store and online orders with accuracy and speed.
• Check IDs and follow cannabis compliance policies for a safe environment.
• Coordinate with team to manage customer flow and store efficiency.
• Maintain clean, inviting store areas and adhere to company protocols.
• Stay informed on product knowledge and Thrive inventory.

Skills

Customer service mindset

Sales‑driven

Product enthusiasm

Tech savvy

Education

High school diploma or equivalent

Tools

Mac-based POS system

Job description

Retail Sales Associate Thrive Cannabis Marketplace

At Thrive, we’re more than a dispensary—we’re a community focused on delivering a high‑quality experience for every customer. As a Retail Sales Associate, you’ll be at the front line of our mission, guiding customers through our wide selection of cannabis products with expertise, empathy, and a personalized touch. Whether you’re assisting a seasoned enthusiast or someone exploring cannabis for the first time, your role is essential to creating a welcoming and educational shopping experience. If you’re passionate about cannabis, thrive in a team setting, and are energized by connecting with people, you’ll love being part of our team in Las Vegas!

Key Responsibilities

• Engage and Educate: Welcome each customer as they enter, guide them through product selections, answer questions, and provide helpful insights.
• Drive Sales and Build Relationships: Proactively navigate sales, identify cross‑selling and up‑selling opportunities, and strive to meet average order goals per shift.
• Customer‑Focused Fulfillment: Process in‑store and online orders with accuracy, ensuring order details are verified and completed swiftly.
• Regulatory Compliance: Check and verify each customer’s ID and follow all Cannabis Compliance Board and Thrive policies to uphold a safe, compliant retail environment.
• Facilitate Smooth Operations: Communicate effectively with team members to manage customer flow, optimize store efficiency, and maximize customer satisfaction.
• Maintain High Standards: Keep the store and facility areas clean, organized, and inviting, while adhering to all company protocols for a secure, customer‑oriented environment.
• Stay Informed and Engaged: Keep up‑to‑date on product knowledge, cannabis regulations, and Thrive’s current inventory to provide the best service possible.

Qualifications

• Customer‑First Mentality: Excellent customer service skills, a warm attitude, and a commitment to creating positive interactions with every visitor.
• High Energy and Adaptability: Able to excel in a fast‑paced retail environment and adjust to the dynamic needs of a 24/7 operation, including weekend, evening, and holiday shifts as business requires.
• Product Enthusiasm: Genuine interest in cannabis and a commitment to learning about products in the ever‑evolving industry.
• Cannabis Enthusiast: Knowledge of cannabis products or a willingness to learn; staying up‑to‑date on product offerings excites you.
• Attention to Detail: High standards in order accuracy, compliance, and customer service; able to manage multiple tasks effectively.
• Tech Savvy: Comfortable navigating a Mac‑based POS system and communicating with customers via phone as needed.

Physical Requirements

• Comfortable standing, sitting, or bending for extended periods.
• Able to lift up to 50 lbs as required.
• Capable of working on your feet for shifts up to 10 hours.

Requirements

• Minimum age: 21+.
• High school diploma or equivalent.
• Experience: 2+ years in retail sales preferred.
• Ability to obtain necessary state and city work cards.

Compensation and Benefits

• Hourly Wage: Starting at $14.00 per hour, with bonus opportunities.
• Supplemental Wage Opportunity: In addition to hourly pay, Thrive offers an opportunity for top performers to earn up to $20.00 per hour by meeting and exceeding sales benchmarks.
• Schedule Options: Full‑time position with open availability to meet the needs of a 24/7 operation.
• Comprehensive Benefits: Thrive offers health, dental, vision, life insurance, employee assistance, paid time off, and generous employee discounts.

Ready to Thrive? If you’re excited to make a positive impact and grow within a vibrant community, we’d love to have you on our team! Apply today to join the Thrive family and start making a difference in the lives of our customers and community.