Retail Sales Associate - Full Time

Curaleaf; Las Vegas (NV); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf in Las Vegas is hiring a Retail Store Associate (Full Time) to be the face of the brand and deliver top-tier customer service. You’ll assist guests with product selections, handle transactions at the register, and keep the store stocked and inviting.

You’ll work open shifts including evenings, weekends, and holidays, contributing to a fast-paced, compliant retail environment while supporting Curaleaf’s mission and community initiatives.

Qualifications

• Minimum 6 months of customer-facing or sales experience.
• Experience using POS systems and handling cash transactions.
• Ability to work evenings, weekends, holidays and occasional overnights.
• Strong communication and interpersonal skills.
• Comfort with technology and learning new tools.

Responsibilities

• Greet and assist guests to ensure a welcoming experience.
• Help customers explore products and provide informed recommendations.
• Process transactions accurately and manage refunds or exchanges.
• Maintain store cleanliness, organization, and stock levels.
• Meet daily sales goals through upselling and product knowledge.

Skills

Customer service

POS cash handling

Communication

Teamwork

Multitasking

Problem solving

Education

High school diploma or GED

Tools

POS Systems

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Retail Store Associate – Full Time

Type of Work: Full-Time
Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required.
Hourly Pay Rate: $15.00/hr + tips
Location: 3400 Western Ave, Las Vegas, NV 89109

About the Role

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special.

What You’ll Do

Customer Experience & Teamwork

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

• Help open and close the store, handle cash, and follow all procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
• Support inventory tasks such as restocking, fulfilling online orders, and counting products.
• Consistently meet and surpass daily sales goals through upselling, building trust, and applying product knowledge.
• Highlight deals and complementary items at checkout to boost customer satisfaction.
• Stay updated on promotions and product updates to provide a seamless experience.
• Remain agile and adaptable in a fast-paced, ever-changing retail environment.
• Take on extra duties as needed to support the team and store success.

What You’ll Bring

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, enabling effective connection with customers and team members.
• Strong multitasking abilities and agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time‑management and organizational skills for staying on top of tasks and responsibilities.
• Effective de‑escalation techniques and a calm, solution-oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset aimed at resolving customer issues and delivering outstanding guest experiences.
• Strong conflict-resolution skills and the ability to remain composed under pressure.
• Initiative and a team-first attitude, ready to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have

• Background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Physical Requirements

The position requires standing for extended periods, walking, talking or hearing, stooping, kneeling, crouching, using hands and fingers to feel, reaching with hands and arms, and lifting up to 25 pounds. Occasionally, climbing, balancing, and lifting up to 50 pounds are required. The role requires clear vision at 20 inches or less, and the ability to work in confined spaces, experience allergen exposure, and adapt to an ever-changing environment.

What We Offer

• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

*** Please note that U.S. immigration rules and regulations are governed by federal law; although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non‑immigrant or immigrant visas. ***