Retail Associate

Explor Pahaska LLC; Golden (CO); On-site; USD 17,000 - 22,000; Part time

Job summary

Explor Pahaska LLC is seeking a part-time Retail Associate to deliver exceptional guest service in a busy retail setting. You will greet customers promptly, learn product details, and guide shoppers to suitable items while answering park-related questions.

You will also handle transactions accurately at the point of sale and participate in opening/closing procedures. The role emphasizes reliable attendance, energy, and a positive team spirit, supporting a culture of friendly, efficient guest

Qualifications

• High school diploma or equivalent is required.
• 1 year retail sales experience preferred.
• Experience with POS systems preferred.

Responsibilities

• Greet customers within 30 seconds of entering the store and provide friendly service.
• Build product knowledge to assist customers with purchases.
• Guide customers to products of interest and answer inquiries.
• Assist guests with park-related inquiries using approved information.
• Suggest and recommend items to customers to build confidence in purchases.
• Accurately total, process, and collect payments using the POS system.

Skills

Organization

Communication

Multi-tasking

Customer enthusiasm

Punctuality

Education

High school diploma or equivalent

Tools

POS systems

Job description

At Explor Pahaska LLC, every day is an adventure — where tranquil beauty, scenic landscapes, and rich culture come together to create a truly unforgettable workplace. Offering competitive pay, and benefits.
Title: Retail Associate - Part Time
Reports to: Retail Manager
Department: Retail

Summary of Position: Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.

Responsibilities

• Greet customers within 30 seconds of entering the store & provide friendly customer service
• Achieve and maintain product knowledge to assist customers with purchasing decisions
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
• Assist customers making selections by building customer confidence; offering suggestions and opinions
• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Participate in closing, opening procedures
• Strict adherence to all store policies
• Contribute to a positive environment where all employees trust and respect each other
• Understand Company’s ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas
• Other duties per the Duties checklist and as assigned

Position Requirements

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Display energy and enthusiasm when working with customers and fellow Associates
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.

Education and Experience

Education: High school diploma or equivalent

Experience: Demonstrated ability to handle general math

Minimum 1 year retail sales experience preferred

Minimum 1 year experience with POS systems preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.