Retail Associate

Ross Stores, Inc.; Denham Springs (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Associate to provide exceptional customer service and maintain store operations. The role involves greeting customers, assisting with inquiries, and ensuring a clean and organized shopping environment. Ideal candidates will possess effective communication skills and basic math abilities, contributing to a positive shopping experience.

Qualifications

• Effective communication with Customers, Associates, and Leadership in a friendly manner.
• Basic mathematical skills used in retail.

Responsibilities

• Ensure Customers have a positive shopping experience by greeting all Customers courteously.
• Assist Customers, operate registers, and respond promptly to Customer Service calls.

Skills

Effective communication

Basic mathematical skills

Job description

Join to apply for the Retail Associate role at Ross Stores, Inc.

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Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience:

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry-leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve hard problems and find the right solutions.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate ensures our Customers have a positive shopping experience by greeting all Customers courteously and friendly, treating fellow Associates with respect, maintaining a clean work area, and ensuring proper merchandise presentation. The Associate performs various tasks across the store as needed, contributing to customer service and operational goals.

Essential Functions

• Prioritize safety by practicing safe behaviors and maintaining awareness on the sales floor.
• Create a safe shopping environment, keep exits clear, and report unsafe conditions.
• Treat all Customers and Associates with respect and courtesy, recognizing fellow Associates.
• Assist Customers, operate registers, answer questions, and greet Customers throughout the store.
• Respond promptly to Customer Service calls and resolve issues courteously, involving Store Leadership when needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks to maintain cleanliness and hygiene standards.
• Maintain professional appearance and adhere to dress code.
• Perform daily merchandising and recovery to keep the store organized and appealing.
• Expedite receipt of new merchandise and ensure proper presentation.
• Understand Loss Prevention policies and merchandise protection standards.
• Demonstrate integrity, safeguard confidential information, and follow all cash handling policies.
• Work efficiently, minimizing steps and touches to maximize productivity.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications and Skills

• Effective communication with Customers, Associates, and Leadership in a friendly manner.
• Basic mathematical skills used in retail.

Physical Requirements/ADA

• Ability to use store equipment, stand, walk, bend, squat, reach, and lift over 25 pounds.
• Ability to work in various physical positions and use janitorial and store equipment.

Supervisory Responsibilities

None

Disclaimer

This description summarizes primary duties and is subject to change. Ross is an equal opportunity employer committed to diversity and inclusion.