Retail Associate

Midtown Athletic Club; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Retail Associates to enhance the shopping experience for members and guests. In this role, you will provide exceptional customer service, engage with a diverse clientele, and ensure a delightful retail environment. This position offers the chance to be part of a vibrant community that values personal growth and teamwork. Join us to inspire others and transform lives while enjoying a range of benefits, including complimentary club membership and professional development opportunities.

Benefits

Complimentary club membership

Discounts on products and services

Access to free courses for professional development

Health insurance for eligible full-time associates

Qualifications

• Ability to engage with a wide variety of people.

Responsibilities

• Greet customers and respond to questions.
• Operate cash registers and manage transactions.
• Direct customers to merchandise.

Skills

Customer Service

Engagement Skills

Job description

Midtown is searching for Retail Associates to assist our members and customers in our shops.

The Position
Our Retail Associates serve as consultants to members and guests. Whether looking for a last-minute pair of yoga pants, a tennis racket, or athletic shoes, our clientele enjoy knowledgeable and enthusiastic service. Retail Associates play an important role at Midtown, as they build relationships with members and provide a delightful retail experience in a boutique environment.

Responsibilities:

1. Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service
2. Operate cash registers, manage financial transactions, and balance drawers
3. Direct customers to merchandise within the store
4. Ensure that retail space stays uncluttered
5. Introduce promotions and opportunities to customers

Requirements:

• Ability to engage with a wide variety of people

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

About Us

About Our Company

We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization.

Who We Want

We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday.

Associate Benefits
Members of the Midtown team receive:

• Complimentary club membership
• Discounts on Midtown products and services
• Access to hundreds of free courses for professional development
• Health insurance for eligible full-time associates (30+ hours a week)