Retail Associate

Ross Stores, Inc.; Chesapeake (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Associate to enhance customer experiences in their Chesapeake location. The role focuses on customer engagement, store maintenance, and supporting operational goals. Candidates should possess strong communication skills and basic math abilities, contributing to a positive shopping environment.

Qualifications

• Effective communication with customers and team members.
• Basic math skills for retail transactions.

Responsibilities

• Ensure customers have a positive shopping experience.
• Maintain store cleanliness and proper merchandise presentation.
• Assist customers with merchandise and transactions efficiently.

Skills

Effective communication

Basic math skills

Job description

Join to apply for the Retail Associate role at Ross Stores, Inc.

Become part of our team and enjoy a positive work environment where our values start with our people. Ross Stores, Inc. is the nation’s largest off-price retailer with over 2,000 stores, focusing on offering high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun shopping experience.

Our Values:

• Success: Pursuing excellence and continuous learning
• Career Growth: Developing industry-leading talent
• Teamwork: Collaborating to solve problems
• Diversity & Inclusion: Celebrating differences to strengthen our community

Our headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are committed to an inclusive environment with growth opportunities.

Job Purpose

The Retail Associate ensures customers have a positive shopping experience by greeting and assisting them courteously, maintaining store cleanliness, and proper merchandise presentation. The role involves performing various tasks across store areas to meet operational and customer service goals.

Essential Functions

• Prioritize safety and maintain a secure shopping environment
• Engage with customers courteously and professionally
• Assist customers with merchandise and transactions efficiently
• Maintain cleanliness and organization of the store
• Support merchandise replenishment and presentation standards
• Follow loss prevention and safety policies
• Handle transactions accurately and responsibly

Competencies

• Work Process Management
• Business Acumen
• Prioritization
• Team Building
• Collaboration
• Leadership by Example
• Effective Communication
• Accountability

Qualifications & Skills

• Effective communication with customers and team members
• Basic math skills for retail transactions

Physical Requirements

• Use of store equipment and standing for extended periods
• Ability to lift up to 25 pounds and perform physical tasks

Supervisory Responsibilities

None

Disclaimer

This job description summarizes primary duties and responsibilities. It may be subject to change. Ross is an equal opportunity employer committed to diversity and inclusion.